Google Renaming Team Drives to Shared Drives
What’s changing The “Team Drives” feature of Google Drive will be renamed to “shared drives.” on the web, Android, and iOS. This will impact: Google Drive shortcuts: Any desktop shortcuts that link to...
View ArticleLinkedIn Learning at FIT
On Tuesday July 16, 2019, FIT is upgrading from Lynda.com to LinkedIn Learning! LinkedIn Learning offers more than 5,000 on-demand courses on business, creative, and technology skills, and it’s...
View ArticleHow to use a Classroom Projector
What do I do at the start of class? Restart the computer Hold the power button until the computer shuts down completely, wait 10 seconds and press the power button again to turn the computer back on....
View ArticleNew FIT Password Requirements
In accordance with new cybersecurity guidelines, the college will be updating its FIT password requirements from eight-character passwords that expire every 120 days to 12-character passwords that...
View ArticleNew IT Ticketing System
To better assist the FIT community, we have rolled out a new IT ticketing system including an improved self-service portal. The self-service portal will allow us to keep track of your requests and...
View ArticleEl Paso and Dayton Tragedy-Related Scams and Malware Campaigns
In the wake of the recent shootings in El Paso, TX, and Dayton, OH, the Cybersecurity and Infrastructure Security Agency (CISA) advises users to watch out for possible malicious cyber activity seeking...
View ArticleAll Google Classroom Classes moving to Google Classroom with the Classwork Page
What’s changing Last year, Google introduced a new version of Classroom that provides additional features, including a Classwork page to help teachers better organize assignments. Newly created classes...
View ArticleInstagrammers Beware: New Scam Uses Fake Two-factor Authentication
Two-factor authentication (2FA) is a security feature designed to prevent unauthorized access to many online accounts, like your email account and your social media accounts. If you enable two-factor...
View ArticleOctober is National Cyber Security Awareness Month
October is National Cybersecurity Awareness Month, a nationwide effort between government and industry to raise awareness about the importance of cybersecurity and help provide the resources we all...
View ArticleOct 18: External Outbound and Inbound Calling Unavailable – Resolved
Resolved October 18 at 5:35 PM All phone services have been restored. Original Post October 18 at 1:33 PM We are working with our vendor to resolve reports of individuals not being able to receive or...
View ArticlePlanned IT Maintenance During Summer Fridays
The Division of Information Technology is continuing the practice of upgrading technology services and performing critical maintenance on FIT systems during Summer Fridays when the college is closed....
View ArticleNov. 7: Poor Sound Quality for Kaufman Hall Phones
We are working to resolve reports of poor sound quality (echos) on calls to and from Kaufman Hall phones. Please check back for updates. The post Nov. 7: Poor Sound Quality for Kaufman Hall Phones...
View ArticleNov 11: External Outbound and Inbound Calling Unavailable – Resolved
Resolved November 11 at 7:43 PM Phone services were interrupted due to equipment failure. The hardware was replaced, and services have been restored. Updated November 11 at 7:15 PM We continue to work...
View ArticleNov 12: Internet Services Unavailable Nagler – Resolved
Resolved Novermber 14 at 10:20 AM All Network Services have been restored. If you are still experiencing issues, please contact TechHelp at TechHelp.fitnyc.edu or 212-217-4357 (HELP). Updated November...
View ArticleNov 20: Shutdown Pop-up Notifications on FIT Windows Computers
The Division of Information Technology continues to investigate reports of computers in offices and classrooms running Windows 10 and Windows 7 receiving pop-up notifications and rebooting....
View ArticleNov 26: Banner Third-Party Apps Unavailable – Resolved
Resolved November 26 at 1:00 PM All Banner Third Party Apps have been restored. Original Post November 26 at 10:30 AM Banner Third Party Apps are unavailable including but not limited to:...
View ArticleGoogle Fusion Tables will not be available after Dec. 3, 2019
Google Fusion Tables and the Fusion Tables API will be turned down December 3, 2019. Embedded Fusion Tables visualizations — maps, charts, tables and cards — will also stop working that day. Maps using...
View ArticleBeware of Google Alert links
Google Alerts is a useful service that allows you to receive emails when new pages appear in the Google search index that are related to specific keywords, such as “FIT.” Unfortunately, there is a new...
View ArticleDec 3: 333 16th Floor Phone and Internet Outage – Resolved
Resolved December 3 at 9:47 amServices have been restored. Original Post December 3 at 9:30 am We currently have technicians working to resolve network issues impacting phones and internet services...
View ArticleDec 9: 333 Phone Call Quality Disruptions – Resolved
Resolved Monday 9 at 12:47 PM A new installation on 333 14th Floor caused a slow down in services thus causing a reduction in phone qaulity. The network team repaired the installation and all services...
View Article
